USA Patriot Act

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING OR CHANGING AN ACCOUNT WITH YOUR FINANCIAL INSTITUTION

Section 326 of the USA PATRIOT Act requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities.

What this means to you: when you open an account or change an existing account, we will ask each person for their name, physical address, mailing address, date of birth, and other information that will allow us to identify them. We will ask to see each person’s driver’s license and other identifying documents and copy or record information from each of them.

ATM / Debit Card Contacts

Report card lost or stolen
During business hours, contact your local branch. After hours, please call 1-888-263-3370.

Respond to an alert
We’ll notify you by email, phone call or two-way text alert when suspicious debit card activity is detected. Respond by calling us at 1-855-961-1602.

Reporting Possible Fraudulent Activity

Contact your local branch
or call 1-800-555-6895.

If you believe your personal information has been compromised, immediately contact First National Bank.

Federal Trade Commission
Scam Alerts
To learn more about avoiding and reporting scams please visit the Federal Trade Commission.